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Webinar: Enhancing Engagement: Advanced skills in virtual home visiting

Public Health Ontario (PHO) is hosting a series of webinars led by the Public Health Nursing Practice, Research & Education Program (PHN-PREP) to provide information to public health nurses involved with home visiting. Throughout the COVID-19 pandemic, public health home visitation programs rapidly transitioned to providing services to pregnant individuals and families with young children through a hybrid of in-person and virtual (videoconference) visits. While public health professionals have now established the basic skills in scheduling and facilitating a virtual visit, challenges remain. Virtual care has left clinicians feeling disconnected to clients. In this webinar, strategies for developing advanced skills in engaging clients during virtual visits, including tips for conducting complex health or developmental assessments, will be reviewed.

Intended audience: Public health nurses and supervisors working in the Healthy Babies Healthy Children or the Nurse-Family Partnership programs

By the end of this session, participants will be able to:

  1. Identify three strategies for engaging clients during virtual visits to enhance the clinician-client relationship.
  2. Describe clear expectations (to clients) on “what to expect” during a virtual visit.
  3. Apply different approaches to engage clients, including their infants or children, during virtual visits to simulate “side-by-side” or “floor-time” experiences with families.
  4. Discuss strategies for enhancing the completion of developmental assessments during a virtual visit.

Présentateur(s): Sam Lippolis

Sam Lippolis, MPA, is an experienced former director of large health systems turned telehealth consultant and trainer to some of North America’s most respected organizations. With 12 years of telehealth planning and implementation with academic and large health systems, Sam's real-world knowledge makes her highly sought after as an advisor and trainer. In between training hundreds of clinicians to connect with their patients through telemedicine and consulting with providers on building a practice of the future, Sam inspires clinicians to use virtual care to get more flexibility while continuing to provide exceptional care to clients.

Avis de non-responsabilité

The opinions expressed by speakers and moderators do not necessarily reflect the official policies or views of Public Health Ontario, nor does the mention of trade names, commercial practices, or organizations imply endorsement by Public Health Ontario.


Public Health Ontario is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations to participate in this event, please contact 647-260-7100 or capacitybuilding@oahpp.ca.

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Mis à jour le 3 mars 2022